About the Company

We are your trusted Managed Service Provider (MSP), offering IT and cybersecurity solutions and services tailored for your business. Based in San Antonio, Texas, and operating both across the United States and internationally, we have a dedicated team with over three decades of experience.  Since our founding in 1990, our main focus is:

Put People First!

At Velonex, we know that behind every computer is a person working on a task, often with tight deadlines. We understand the frustration that comes with hardware malfunctions or network disruptions, and we’ve been around long enough to know that these issues tend to arise at the worst possible times.

That’s why we’ve made it our priority to build a dedicated support team of engineers who are passionate about making a positive impact on the people they assist. We’ve learned that the best way to do this is by always viewing problems from the client’s perspective and respecting their valuable time.

 

Velonex serves as the complete IT department for most of our clients, managing all their IT needs—from planning and budgeting to computer support and server maintenance. Our services also include IT vendor management, contract negotiation assistance, and Fractional CIO services.

No matter the size of your business, partnering with Velonex gives you access to a full team of experts. Each professional brings unique experience and expertise, enabling us to quickly and efficiently resolve your IT challenges.

Building Our Team of Talented IT Professionals with Diverse Skills and Backgrounds

At Velonex, we’re constantly seeking new talent to enhance our offerings with fresh perspectives and expertise. Hiring top technology professionals is challenging, especially with the IT industry’s low unemployment rate, but we’re committed to building a strong and dedicated team.

We follow a rigorous hiring process, carefully reviewing resumes and conducting extensive interviews to find the right fit. While technical skills can be taught, we prioritize people skills early on, with each candidate undergoing a personality evaluation with our CEO. Once they pass this stage, we assess their technical abilities to ensure they meet our high standards.

New hires undergo thorough training to integrate into our approach, learning our tools and methods to align with our philosophy. Training continues beyond hiring, with each technician assigned quarterly goals to keep pace with industry developments and continuously improve our services.

Each member of our team follows Velonex’s simple,
effective code of conduct

Be Trustworthy

As a trusted advisor, we ensure you get the service and support necessary to keep your business running smoothly

Be Honest

We pride ourselves on open and honest communication with our clients

Be Ready

If you have an emergency, we will be ready to help

Be Respectful

We always look at your problems from your perspective and are respectful of your time

Be Professional

Our trained staff are ready to handle your IT needs in a fast and friendly matter, free of confusing jargon

Be Dedicated

We are dedicated to your success, treating your company like our own

Our Success Stories