About the Company
We are your trusted Managed Service Provider (MSP), offering IT and cybersecurity solutions and services tailored for your business. Based in San Antonio, Texas, and operating both across the United States and internationally, we have a dedicated team with over three decades of experience. Since our founding in 1990, our main focus is:
Put People First!
At Velonex, we know that behind every computer is a person working on a task, often with tight deadlines. We understand the frustration that comes with hardware malfunctions or network disruptions, and we’ve been around long enough to know that these issues tend to arise at the worst possible times.
That’s why we’ve made it our priority to build a dedicated support team of engineers who are passionate about making a positive impact on the people they assist. We’ve learned that the best way to do this is by always viewing problems from the client’s perspective and respecting their valuable time.
Velonex serves as the complete IT department for most of our clients, managing all their IT needs—from planning and budgeting to computer support and server maintenance. Our services also include IT vendor management, contract negotiation assistance, and Fractional CIO services.
No matter the size of your business, partnering with Velonex gives you access to a full team of experts. Each professional brings unique experience and expertise, enabling us to quickly and efficiently resolve your IT challenges.
Building Our Team of Talented IT Professionals with Diverse Skills and Backgrounds
At Velonex, we’re constantly seeking new talent to enhance our offerings with fresh perspectives and expertise. Hiring top technology professionals is challenging, especially with the IT industry’s low unemployment rate, but we’re committed to building a strong and dedicated team.
We follow a rigorous hiring process, carefully reviewing resumes and conducting extensive interviews to find the right fit. While technical skills can be taught, we prioritize people skills early on, with each candidate undergoing a personality evaluation with our CEO. Once they pass this stage, we assess their technical abilities to ensure they meet our high standards.
New hires undergo thorough training to integrate into our approach, learning our tools and methods to align with our philosophy. Training continues beyond hiring, with each technician assigned quarterly goals to keep pace with industry developments and continuously improve our services.
Each member of our team follows Velonex’s simple,
effective code of conduct
Be Trustworthy
As a trusted advisor, we ensure you get the service and support necessary to keep your business running smoothly
Be Honest
We pride ourselves on open and honest communication with our clients
Be Ready
If you have an emergency, we will be ready to help
Be Respectful
We always look at your problems from your perspective and are respectful of your time
Be Professional
Our trained staff are ready to handle your IT needs in a fast and friendly matter, free of confusing jargon
Be Dedicated
We are dedicated to your success, treating your company like our own
Our Success Stories
“We highly recommend investing in Velonex’s Cyber Security Employee Awareness session, giving your employees the information needed to protect your business.”
“We had Eyal Bishri, CEO of Velonex Technologies, provide our headquarter office employees with a cyber security awareness session. Eyal’s discussion offered a non-technical approach with examples which helped engage our team and make it meaningful to all.”“Velonex is the IT solution provider for all our company’s Apple IT needs.”
“I am very satisfied with the dedication and support of the Velonex team. They are always willing to go the extra mile, and the feeling that I won’t have an issue for long stands true. I know once the guys are on it, it is being handled as fast and as accurately as possible.”“The team at Velonex helps us manage a very complex and mission-critical server farm across two data centers in NY and London.”
“Their unparalleled attention to detail combined with professional experience in VMware, Citrix and networking knowledge allowed us to continuously grow our environments while keeping downtime down to a minimum.”“They took the time to get to know our people, and our mission, so that they could help us plan wisely for the future. Whenever we need them, they’re there — and they deliver."
“We use Velonex Technologies for our IT backbone, network, phone, data, and user support. We retained Velonex after transitioning from in-house support, and we now have just one Velonex employee on site supporting our 50 employees in our LA and NYC offices.”“Professional, service-oriented attitude.”
“Eyal and his team have been great resource to the company - they know what they're doing, they always demonstrate a professional, service-oriented attitude, and continue to be up-to-date to help maintain best IT practices. Highly recommend.”“Grateful to have such a knowledgeable, and trustworthy IT team!”
“Beyond impressed with Velonex Technologies! Grateful to have such a professional, knowledgeable, and trustworthy team with outstanding customer service addressing and solving all our organization's IT needs in a timely, efficient and cost -effective way! They are really the best!”“Super quick service and always follow through.”
“I couldn’t be happier with our working relationship with Velonex Technologies. Eyal and his team are the best. Super quick service, always follow through and make working them efficient and pleasurable.”“Velonex Technologies is our IT service provider, and I have nothing but good things to say about their exceptional service. We recently have asked for help with things as mundane as password resets to as alarming as security threats, and we have been met with patience, knowledge, and a sense of urgency to restore our secure operations.Their techs come to our site and make sure that our hardware and software is functioning optimally. They answer our questions, hold our hands when necessary, and above all, they get whatever we need done as soon as possible.The education team is also friendly, thorough, and knowledgeable. When we started a new security initiative, we were all briefed and up to speed before the rollout. They take the time to answer the most basic questions along with the puzzlers. It's comforting to know that our IT folks have deep mastery of the nuts and bolts of our technology and that they also track the pulse of new developments in the world that could impact us. Highly recommend!”